Last Updated: 10-08-2025

Welcome to Healthroots , By accessing or using our website, or purchasing from it, you agree to be bound by these Terms of Service. Please read them carefully before using the website.

1. Definitions
Website: Refers to Healthtoots and all services provided through it.

Customer / You: Any person using the website or purchasing products from it.

Products: All cosmetics and personal care products offered for sale on the website.

2. Eligibility
You must be at least 18 years old to make purchases from the website.

If you are under 18, you must have the consent of a parent or legal guardian.

3. Products & Pricing
All prices are displayed in Egyptian Pounds (EGP) and may include or exclude VAT (as per tax policy).

We reserve the right to change prices or discontinue any product at any time without prior notice.

Product images on the website are for illustrative purposes; the actual product may vary slightly.

4. Orders & Payment
Once your order is placed, you will receive an order confirmation via email or SMS.

Accepted payment methods: [Cash on Delivery / Online Payment / Credit & Debit Cards].

For Cash on Delivery, the customer must accept and pay for the order upon delivery.

5. Shipping & Delivery
We deliver across the Arab Republic of Egypt.

Delivery time depends on your location and is usually between [2] to [7] business days.

Shipping fees are added to your total order and will be shown before checkout.

6. Returns & Exchanges
We comply with the Egyptian Consumer Protection Law.

Due to hygiene reasons, cosmetics and personal care products cannot be returned or exchanged after opening or using them, unless they are defective or damaged during shipping.

Any issues must be reported within [14] days of receiving the order, with a photo or video as proof.

7. Intellectual Property
All website content (texts, images, logos, designs) is our property or licensed to us and is protected by intellectual property laws.

You may not use any content from the website without prior written permission.

8. Limitation of Liability
We are not responsible for any damages resulting from misuse of products or use contrary to the provided instructions.

We are not liable for delays or delivery failures caused by events beyond our control.

9. Changes to Terms
We reserve the right to modify or update these Terms of Service at any time. Updates will be posted on this page, and continued use of the website means you accept these changes.

10. Governing Law
These Terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes shall be subject to the jurisdiction of Egyptian courts.

11. Contact Us
For inquiries or complaints, please contact us at:

  • Email: info@health-roots.com
  • Phone: +20 10 00731010